Mercure Hotel Koblenz - Koblenz (Rhineland-Palatinate)

Julius-Wegeler-Strasse 6, Koblenz (Rhineland-Palatinate), Germany, 56068show map
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Rooms and Guests
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Highlights
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TripAdvisor Traveler Rating
7of 33 hotels in Koblenz
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Germany

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Overview

About 1 km from the center of Koblenz, Mercure Hotel Koblenz provides non-smoking rooms overlooking the river. Residing in a 10-story building, the hotel was opened in 1986 and renovated in 1999. You can make use of 24-hour front desk assistance, dry cleaning and porter service on the premises of the hotel.

The venue is situated in the heart of Koblenz, near Forum Confluentes. The hotel is positioned in old district of Koblenz in proximity to monuments, a theatre and a palace nearby.

Aside from using a business centre, meeting rooms and a photocopy machine on-site, guests can take advantage of convention centres and banks nearby.

It will take a 15-minute walk journey to get to Central Koblenz train station. Frankfurt-Hahn airport is 55 km from the property.

Rooms

A minibar, heating and a stereo system are provided in the rooms for your convenience. Mercure Hotel Koblenz offers a great view to its guests. They all include an electric kettle, coffee and tea making facilities and a stove.

Eat & Drink

Guests of this hotel can enjoy a comprehensive breakfast every morning. The small restaurant opens from 06:30 until 23:00 and offers international cuisine. Enjoy your evening at the 24-hour bar with tea and coffee. Guests can eat at Weindorf Koblenz and Pizzeria Il Mulino, situated within a 5-minute walk of the venue.

A buffet breakfast is served at the price of EUR 17 per person per night. 

Services

The on-site car and bicycle rentals are also available.

Relax

A wellness area and a Jacuzzi are suitable for keeping your body care. The hotel offers fitness classes and a gym for active guests.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site at EUR 12 per day.

Number of floors:   10.  Number of rooms:   168.

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Facilities
Wi-Fi
Parking

EUR 12 per day

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Fitness/ Gym

Fitness centre

Spa and relaxation

Jacuzzi

Turkish bath

Spa & wellness centre

Laundry

Sports & Fitness

  • Fitness centre
  • Hiking
  • Cycling

Services

  • Room service
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's menu
  • Children's play area

Spa & Leisure

  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi

Room view

  • City view
  • River view
  • Landscape view

Room features

  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Terrace
  • Wardrobe
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 16 yearsExisting beddingFREEExtra bedChildren above
16 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Liebfrauenkirche KoblenzLiebfrauenkirche Koblenz3000 ft
Rhein-Mosel-HalleRhein-Mosel-Halle400 ft
Löhr- CentreLöhr- Centre2700 ft
Löhr-CenterLöhr-Center2700 ft
Castle KoblenzCastle Koblenz1400 ft
Electoral Palace, KoblenzElectoral Palace, Koblenz1400 ft
Mutter-Beethoven-HausMutter-Beethoven-Haus3000 ft
Ludwig Museum KoblenzLudwig Museum Koblenz3300 ft
Koblenz TheatreKoblenz Theatre1700 ft
JesuitenplatzJesuitenplatz2700 ftJesuitenplatz
Basilica of St. Castor Basilica of St. Castor 3300 ft Koblenz, Rhineland-PalatinateGermany
Deutsches Eck (German Corner)Deutsches Eck (German Corner)4200 ft Koblenz, Rhineland-PalatinateGermany
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Weindorf KoblenzWeindorf Koblenz300 ftJulius-Wegeler-Str. 2
Deinhards RestaurantDeinhards Restaurant1600 ftDeinhardplatz 3
Pizzeria Il MulinoPizzeria Il Mulino1600 ftSchlobstr 27
BuffaloBuffalo1900 ftDeinhardplatz 1
Ding-Dong Asia-Express Le Hang NguDing-Dong Asia-Express Le Hang Ngu2000 ftClemensstr. 16
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Café HahnCafé Hahn2.3 mi
Central station KoblenzCentral station Koblenz4000 ft
Central station KoblenzCentral station Koblenz4000 ft
museum of military engineeringmuseum of military engineering1.2 mi
Ehrenbreitstein FortressEhrenbreitstein Fortress5000 ftFestung Ehrenbreitstein 1
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Getting around
Airports
Frankfurt-Hahn (HHN)31.8 mi
Siegerland Airport (SGE)32.4 mi
Train
Central station Koblenz4300 ft
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Reviews
7.6
FabulousBased on  332  reviews
  • 8.2
    Fabulous

    If I will return to Koblenz or surroundings I would like to stay in Hotel Mercure. It pleased very much to me, the location for the Altstadt visit is in walking distance.

  • 7.0
    Very good

    The hotel front desk staff (Tai and Correna) were very helpful in changing our room and giving directions to old town. Correna also helped when we were extremely dissatisfied with our Saturday night dinner in the hotel restaurant.

    If your going to open a restaurant; have enough staff to prepare and serve the food. We waited one hour for a bowel of soup and longer for the main course. There was no management at the restaurant to request assistance in the matter. The place was sixty to seventy percent empty, and our server apologized; saying they were busy. Unacceptable.

  • 10.0
    Exclusive

    Excellent location, cleanlines, staff excellent in most Euro languages and knowledgeable. Easy access to Boat Trips, Trains, the Moselle Valley and the Hunsruck. We will return.

  • 10.0
    Exclusive

    The receptionist who checked us in was really helpful. Gave us lots of information and map of Koblenz. The dinner in the evening was good, food was tasty and well cooked. Breakfast was really excellent, great choices - fruit, cold meats, cheese, hot food, good selection of breads and excellent service from waitress with coffee etc.

  • 7.4
    Very good

    Breakfast was the best I've had in any hotel in Europe.

    Small amount of noise disruption, from building work.

  • 9.2
    Superb

    The staff very kindly organised a taxi for us to be taken down the Rhine to meet the boats for the Rhine in Flames and a return taxi at 1 am to bring us back. The taxi driver they booked was very helpful and ensured we got back safely. This service above all made our stay very enjoyable and can not thank your staff and the taxi driver enough. An excellent example of Customer Care and Service.

  • 9.2
    Superb

    Great location! An easy walk to all the sites in Koblenz.

    Charging for WIFI, breakfast, parking.

  • 5.0
    Guest rating

    The location next to the Rhine river was excellent. Mercure Hotel Koblenz was only a 5-8 min walk down the riverfront from the KD river line cruise stop. Beautiful walk to Hotel but access was not easy on foot with luggage. Backpack would be much easier as the walk to the hotel was up quite a few stairs. Hotel was overall nice appearance and kept clean.

    Entrance to the hotel from the waterfront walk was not easily found. The desk staff upon arrival was some of the most unfriendly, and not welcoming I have ever experienced in my 30+ years of travel and international travel. This was not just one employee. Both of the evening employees were uninterested in helping us find a restaurant. No recommendation of the in house restaurant. Just a point to the general direction of the bar area. Our room seemed clean and well kept but when we found used tissues on the floor beside the bed, unclean toilet, used teabags and napkins in the ice bucket I started to become leary of the cleanliness. I brought the ice bucket to front desk the attendant "Dennis" who also checked us in just looked down in to the bucket and replied oh. Later front desk attendent was also cold and uninterested in assisting us with taxi info for the morning. HOWEVER the morning staff were lovely younger women, kind and very pleasant. Night staff needs to go to customer service camp immediately! They are chasing away more guests than the company knows. I will revisit a Mercure but never this location again.

  • 6.2
    Good

    The location is excellent, right on the Rhine River, 15 minutes walk to the town of Koblenz and near the river path and lift to the nearby castle. It is a pleasant modern hotel with good food. The staff spoke German and English, and did not seem bothered by a small child. The beds are comfortable.

    This hotel is overpriced for the level of facility and services offered. If this were priced as a 3-star hotel (or the hotel were located in the heart of a major city), it would be a reasonable deal. Given several factors, it is not a 4-star hotel and should not be priced as one. Reasons: The rooms are small, the bathroom modest (no tub, and the shower fixture is low-quality), the "fitness room" is a tiny cave with two pieces of equipment, there is no swimming pool, the breakfast is tasty but overpriced at 17 euros, the wireless Internet requires constant log-ons to maintain, the room service menu is limited, and the hotel has no other conveniences or amenities (such as a small shop) to offer. It is a pleasant enough hotel, just not a 4-star one.

  • 5.0
    Guest rating

    Very good quality breakfast.

    The location of the hotel is poor, the majority of the rooms directly over look a very busy road. You have to cross this road to reach the town centre or any bar/cafe, (exept one restaurant at the rear of the hotel, the only way to reach this is via a very poorly lit underground car park). The pillows and bed linen are also of a poor standard and uncomfortable. The staff tried to be helpful, but directed us to a very long route to get to the town centre, and lacked any knowledge of lcoal tourist attractions or information.

  • 8.8
    Superb

    A bit noisy with the window opened, but then again AC is just fine, no need to open the window. Overcrowded breakfast restaurant when the hotel is full.

  • 7.0
    Very good

    Personnel hospitality; quiet rooms, even though the hotel was fully booked; view to the river

    Fitness room (only 2 machines in a small and close room)

  • 9.2
    Superb

    Good location near to Rhine for river trips and local sight seeing.

  • 8.8
    Superb

    Relaxation, luxury, free internet services in public areas, quiet atmosphere, surroundings, tea and coffee-making facilities in the room, fridge where you can put your own things. When we did not take breakfast as too expensive and we do not like to eat much am, they still provided tea and coffee- suggested we take from free facilities in room; staff were ok when talking to them- did not really want us to pay before end of holiday

    Breakfast was too expensive but they allow tea and coffee in room, receptionists do not understand or speak good English, so communication can be a problem, lack of proper communication between reception dept and restaurant because of language; big hotels tend to be impersonal so no bye-bye on checking out as receptionists were either on phone or behind glass partition; distance bigger than thought as on website but short-cut could be explained better, as 5-7 mins extra walking

  • 9.6
    Exclusive

    The hotel was ideally located on the Rhine near old city, cruise docks, and other sight seeing. The staff were incredibly friendly at restaurants and reception. Good quality food at reasonable pricing.

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Highlights
TripAdvisor Traveler Rating
read all 1020 verified reviews
TripAdvisor Traveler Rating
7of 33 hotels in Koblenz
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Germany

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 16 yearsExisting beddingFREEExtra bedChildren above
16 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Frankfurt-Hahn (HHN)31.8 mi
Siegerland Airport (SGE)32.4 mi
Train
Central station Koblenz4300 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
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Rooms and Guests
2Guests1room
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